Experienced Support for the People Running the Business

Running a Home Health, Hospice, or Home Care agency is demanding.

The Administrator is expected to keep the operation moving, manage people, watch the financials, deal with problems, keep up with compliance, support growth, and somehow find time to work on the business instead of constantly working in it.

That’s where Coastal Care Services comes in.

We provide Administrator Support to Owner/Operators and Active Administrators, giving you an experienced operator you can lean on when there is simply too much to manage alone.

We help with the things happening behind the care—operations, financials, staffing, recruiting, billing oversight, goals, productivity, processes, vendors, compliance, and the projects that keep getting pushed down the list.

We Don't Replace Your Team. We Strengthen It.

Our role is not to come in and take over your agency.

We work alongside your existing leadership and team to help identify what needs attention, take ownership of priorities, create accountability, and make sure important things actually get done.

Sometimes that means solving an immediate problem.

Sometimes it means fixing a process that keeps creating the same problem.

And sometimes it means stepping back and helping you build the structure you need for the next stage of growth.

Why Us?

Coastal Care Services was founded by Kenny Sacks, a healthcare operator with more than 18 years of hands-on experience inside Home Health, Hospice, and Home Care organizations.

Kenny's experience spans operations, financial management, P&L oversight, billing and collections, payroll, recruiting, staffing, business development, compliance, reporting, and organizational growth.

We understand how these businesses actually run because we've been inside them.

We know that the financials don't exist separately from operations.

Staffing affects margins.

Productivity affects profitability.

Referral growth affects capacity.

Billing affects cash flow.

Processes affect compliance.

And ultimately, all of it affects the Administrator and owner.

Our job is to help connect those pieces and turn them into something that is easier to see, manage, and act on.

Our Work Focuses On:

Creating Visibility
Know what is happening with your financials, people, performance, and goals.

Building Accountability
Establish clear ownership, measurable expectations, and follow-through.

Strengthening Operations
Improve processes, workflows, staffing, communication, and day-to-day execution.

Reducing Risk & Firefighting
Identify problems at the source and build systems that prevent them from continually coming back.

Getting Things Done
Take important priorities and projects off your plate and move them from “we need to get to that” to “it's done.”

The Goal Is Simple

You shouldn't have to be the person who knows everything, solves everything, and keeps everything moving.

You need the right support around you.

Our goal is to help you move from:

Overwhelmed → In control
Reactive → Proactive
Firefighting → Problem solving
Fragmented → Connected
Owner-dependent → System-driven

So you can spend less time managing every detail and more time leading your people, serving your patients, and growing your business.

Build the System. Don't Be the System.

That's the philosophy behind Coastal Care Services.

We don't operate as accountants. We don't operate as traditional consultants.

We provide experienced Administrator Support for the people responsible for keeping the business running.

Home Health | Hospice | Home Care